Cancel/Change Order

Order Changes & Cancellations

Please review your order carefully before checkout — including size, color, and quantity — to ensure everything is accurate.

Cancellations

• You may cancel your order within 24 hours of purchase.

• A 10% cancellation fee applies to all cancellations.

• If your order has already been processed or shipped, cancellation may no longer be possible.

• To request a cancellation, email support@chargizer.com with your order number.

Exchanges

• At this time, Chargizer does not offer direct exchanges for incorrect selections (e.g., wrong size or color).

• You may cancel your order within 24 hours and place a new one instead.

• Need help choosing the right fit? Our support team is happy to assist before purchase.

Returns & Refunds

• We accept return requests within 14 days of delivery. After this period, all sales are considered final.

Eligible returns:

• Item arrived damaged or defective

• Wrong product received

• Product differs significantly from description

Not eligible for return:

• Used, washed, or altered items

• Minor cosmetic flaws (e.g., loose threads)

• Missing original tags or packaging

• Damage not caused by Chargizer

How to Request a Refund
Email support@chargizer.com with the following information:

• Your order number

• Photos or videos showing the issue

• Proof of purchase (receipt or order confirmation)

• Shipping receipt, if applicable

⚠️ Important: Do not return any items without prior approval. Unauthorized returns will not be processed.

Refund Processing

• Refunds are issued within 7 business days after we receive and inspect your returned item.

• You’ll receive an email confirmation once your refund has been processed.

• Refunds include the original shipping charges.

• If your refund hasn’t appeared within 10–15 business days, please contact your payment provider.

Important Notes

• Return window: 14 days from delivery

• Customers are responsible for return shipping costs (unless Chargizer is at fault)

• Chargizer is not responsible for loss or damage during return transit

Questions or Concerns?
We’re here to help!

Email: support@chargizer.com
Address: 549 Pineloch Drive, Haines City, FL 33844, United States
LLC: CHARGIZER LLC
Store: Chargizer
Hours: Mon – Fri, 9:00 AM – 5:00 PM (EST)